I've said it in a hundred training workshops. Listening is important. I don't know why I say it - everyone already knows it. Whether talking to leaders, coaches, trainers, meeting facilitators, plant operators or anyone else, I'm sure the reaction is the same
"Duh, Kevin, that's profound."
believe we all know how to be great listeners when we really want to be. Times like: on a second date, when comforting someone who is hurting, when helping someone we care about. All of these are times we have experienced, and if our listening were graded in these situations, we would all score high
So, listening is a skill we already have, and can perform quite well in certain situations. The problem is we don't practice our skills at our best in nearly enough situations
In fact, there are sometimes that we are awful listeners. Times like
When we are angry
When we are busy
When we don't care or are uninterested
When we are bored
Most of us aren't very good listeners in these situations. But it is in many of these situations when improving our listening habits will pay us the biggest dividends. What can we do then to improve our listening habits in these difficult times?
The Seven "Gets
There are seven specific "Gets" that I recommend to you in any situation when you aren't at your listening best. Here they are
Get Curious
I learned this in college. I was most successful in classes I was interested in. So, to improve my success in other classes I looked for what I found interesting or wondered about. When I got more curious I became more interested, listened more carefully and was more successful. The same is true for meetings or one-on-one conversations. Become curious and you will listen more carefully, ask questions for clarification and understanding, and voila! boredom becomes interest
Improve Your Listening Skills Even When You Don't Want to Listen
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